STRESS: The Data Behind the Dysfunction

    Stress in America Report, APA 2015

    How Do Leaders Address Stress?

    Leaders with the power to identify how stress affects the overall health, productivity and morale of the entire organization set themselves apart by doing so. Tackling the causes of stress in individuals and in organizations leads to higher performance, fewer missed days and, most importantly, reinforces your company truly cares for its employees. Start diagnosing stress – and begin creating a healthier, more productive workplace by using TTI SI’s Stress Quotient™.


    Is Your Stress Tolerable or at a Tipping Point?


    Report experiencing at least one stress symptom in the last month


    Feel depressed or sad due to stress in the last month


    Say stress has kept them awake at night in the last month


    Say stress has increased in the past year

    Stress in America Report, APA 2015
    1. DEMAND
    Being challenged at work can escalate into having a highly demanding job. Often a result of poorly designed jobs, stress resulting from excessive demand happens when workloads become overwhelming or skills or talents don’t match the position.
    When high levels of output and effort are met with minimal rewards – whether that be compensation, a promotion or simple recognition for a job well done – an individual’s stress can skyrocket. Without an effort/reward balance, an employee can feel disconnected, unmotivated and even angry.
    3. CONTROL
    Feeling powerless is a universal cause of job stress. Lack of control comes from high responsibility paired with low authority, not being heard, not being involved and others not understanding your work.
    Changes within the organization– from management restructuring to new policies and procedures – impact individuals differently. For some, it brings apprehension, insecurity and confusion – all which can raise stress levels when changes are not properly communicated or understood.
    Reasonable directives from your boss should be expected. It’s when he or she creates enormous pressure or challenges, to the point of it hindering your workload, that cause stress to increase.
    An unsupportive social environment can cause workplace stress. Managers who don’t provide clear and consistent information and co-workers who fail to assist one another leaves employees feeling unengaged and unproductive.
    Fearing for your job is extremely stressful. However, stress can also be caused by lack of advancement, being promoted too slowly or being promoted too quickly to be successful in the job

    Stress Quotient™: How It Works

    What’s the Stress Quotient in YOUR Workplace?

    Learn how one manager used Stress Quotient to rebuild the performance, morale and productivity of his team.

    Group Stress Index Summary

    Like an illness, stress can spread throughout an office and have a controlling effect on team dynamics. As this summary graph shows, stress has greatly impacted the organization (18 employees were surveyed) as 94 percent of the department has elevated and significant stress levels. The Organizational Change Index tells us how stress has a perceived impact on organizational communication, or how policies, procedures and other policies are communicated, as well as achieving change for the future. Stress also has a large, perceived impact on this group’s social support network; 73 percent of respondents believe there is a lack of cooperation and that people are consciously or unconsciously bypassing others or situations that might cause conflict.

    Stress Symptoms

    Stress can be a positive in our lives, spurring us into action to accomplish tasks. But often, stress is a negative, particularly when faced with continuous challenges we are not equipped to handle. Because we don’t always want to admit we’re stressed in the workplace, it can be a silent killer, as the symptoms aren’t always pronounced. Managing these physical and emotional symptoms allows us to better deal with stress. As this summary graph shows, behavioral stress symptoms, which include eating or sleeping issues, procrastination or other nervous habits, have had an effect on this group and impacted work at this organization. Physical and emotional symptoms, including low energy, frequent illness, irritability and feeling overwhelmed also scored high and are typically of major concern to employers. These stress-related issues tend to fester and impact productivity or one’s ability to show up to work.

    Stress Effects Analysis

    There’s good stress and bad stress. Good stress gets us up in the morning and allows us to deal with the challenges that help us learn and grow. But what about the bad, debilitating stress? Stress not only impacts us physically and emotionally, but also has a direct effect on how we perceive job security and workplace demands. As this graph matrix shows us, stress is festering for this individual, but it’s not happening at the surface level. In other words, this person likely won’t explode at work due to a buildup of uncontrolled emotions. The stressors impacting this individual include a real or perceived touchy relationship with their manager, as well as moderate concerns about their workload demand and the control they have on their work. The longer these issues go unchecked, the greater the possibility there is for this individual to experience burnout and even heightened stress in these areas.

    Stress Factor – Effort/Reward Balance

    Job satisfaction stems not only from enjoying the work itself, but also rewards in the form of compensation, benefits and overall satisfaction based on aligned cultural values. When those desires aren’t met and workloads pile up, stress and burnout can build slowly over time, creating a significant disconnect between workplace needs and satisfaction. As this graph shows, this individual views the work as genuinely meaningful, but feels he is not being properly recognized or rewarded for his contribution. Is someone taking credit for his work? Does he believe he’s not getting fairly compensated? Calling attention to this impasse can certainly help lessen the stress this individual has regarding workplace recognition and rewards.

    Understanding The Signs of Stress


    The common physical symptoms of stress include:

    • Low energy
    • Aches and pains
    • Frequent illness


    The common emotional symptoms of stress include:

    • Irritability
    • Feeling overwhelmed
    • Moodiness


    The common cognitive symptoms of stress include:

    • Inability to concentrate
    • Memory problems
    • Poor judgment

    Behavioral Symptoms

    The common behavioral symptoms of stress include:

    • Eating or sleeping issues
    • Procrastination
    • Nervous habits

    Get More Data

    Ready to learn more about the impact of stress and the benefits of uncovering your company’s Stress Quotient?

    Download our e-book on 7 things you’ll discover about stress, and share it with your team.